Unified Communications Monitoring tools collect, transform and analyze information from UC and network vendor-supplied data sources, including call detail records (CDRs), Simple Network Monitoring Protocol (SNMP) notifications/traps, Media quality metrics and connection statistics and many more. Advanced tools have the ability to collect packet trace data, decode and play back captured voice and video streams, interrogate network infrastructure, and/or perform synthetic call testing.
Drivers & Restraints
With the increasing penetration of Internet of Things (IoT) and related technologies, such as big data, and serverless architecture, the demand for unified monitoring solutions and services among enterprises is expected to gain huge traction. The demand for unified monitoring is expected to be driven by many factors, such as lower costs, flexibility, agility, and security. The service component is expected to grow at a higher CAGR during the forecast period, and the solution component is estimated to hold a larger market size in 2018 in the market.
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SME (Small and Medium Enterprises
The market has been segment into North America, South America, Europe, Asia-Pacific, and Middle East and Africa. Asia Pacific (APAC) region is projected to grow at the highest CAGR during the forecast period in the unified monitoring market.
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